Palm Mountain Resort And Spa
Where is the lodging establishment?
Features
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Palm Mountain Resort And Spa
Palm Mountain Resort & Spa is conveniently located in the heart of Palm Springs just one block from the famed Palm Canyon Drive. The Resort's scenic grounds feature a newly renovated, perfectly chilled pool with sunning terrace, misters to keep you cool, new hot tub, a courtyard space ideal for gathering, and fire pits for cool evenings.
Other names for Palm Mountain Resort And Spa:
Conditions and services
General
- Check-in starts at: 16:00
- Check-out ends at: 11:00
- Lift
- Pets not allowed
Reception services
- 24-hour front desk
- Luggage storage
Food and beverage
- On-site coffee house
Business facilities
- Business Centre
Housekeeping service
- Laundry
Wellness
- Swimming pool
- Spa
- Gym
What do guests think about this lodging establishment?
The Palm Mountain Resort has received mixed reviews from guests. Some guests had a positive experience, praising the beautiful property and exceptional rooms. They also appreciated the polite and informative staff who turned their visit around. However, there were a few negative comments regarding the check-in experience, with one guest mentioning a staff member's negative attitude. Another guest mentioned a lack of compensation for not getting the originally booked room. Some guests also mentioned outdated rooms and the inconvenience of taking a shuttle to access the gym. On the positive side, guests enjoyed the pool and the resort's central location. Overall, it seems that while some guests had a great experience, others felt that improvements in customer service and room maintenance could be made.
Reviews
The comments express the personal opinions of actual Destinia clients who either filled out the questionnaire Destinia sent them following their stay at the lodging establishment or filled out an online questionnaire through our website. These opinions don"t necessarily represent those of Destinia. We will not publish any review that contains objectively false information, insults, degrading opinions or personal information regarding the client. We calculate the overall ratings by taking an average of the scores awarded on the completed questionnaires.