Hotel Makkah
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Hotel Makkah
Overlooking the Holy Haram Mosque and the Kaaba, the Makkah Hotel is set in the heart of Makkah, Saudi Arabia. Pray with views over the Holy Haram in two air-conditioned and carpeted 10,000-seat prayer halls.
Other names for Hotel Makkah:
Conditions and services
General
- Check-in starts at: 16:00
- Check-out ends at: 11:30
- Wifi
- Internet
- Car park
- Accessible parking
- Air conditioning
- Heating
- Lift
- Reduced mobility access
- Non-smoker Rooms
- Non-smoking throughout
- Smoking area
- Pets not allowed
Reception services
- 24-hour front desk
- Luggage storage
- Safe
- Currency exchange facilities
- Cash dispenser
- Tour desk
- Private check-in/check-out
Leisure and families
- Kids' club
- Games Room
- Nursery
Food and beverage
- Restaurant
- Snack Bar
- On-site coffee house
- Kid meals
- Special diet menus (on request)
- Room service
- Breakfast in the room
- Fruits
Transportation
- Car rental
- Charging point for electric vehicles
Common areas
- Television room
Business facilities
- Business Centre
Housekeeping service
- Daily maid service
- Laundry
Shops
- Supermarket
Wellness
- Massage
Reviews
- 2.4Dont use the Makkah Hilton laundryStephen - Jun 14, 2013
Dont use the Makkah Hilton laundry unless you really have to. An abaya I sent for dry cleaning was returned to me the same day, however the garment was not cleaned properly and had many additional marks on it that were not there before. The laundry manager denied any responsibility and argued at great length in an aggressive and dismissive manner, treating me like a liar who was trying to scam them out of 150 SR which is strange because the room rates start at around 700-800 SR a night! The laundry manager even resorted to a false statement saying Dry cleaning does not remove dirt it only removes oil and perspiration. After multiple inspections by laundry staff and multiple visits to the Service Desk the issue was still unresolved after 3 days when my trip came to an end. They offered to dry clean it again but I did not trust them to re-clean the garment because if they couldnt get it right the first time why should they be trusted a second time. Some helpful tips:
1. Pack an extra abaya or two if you have space or weight in your luggage. 2. Check your garments thoroughly in a bright light before sending them for dry cleaning. Note any dirt marks, stains or defects especially towards the bottom of the garments. 3. When your garments are returned immediately inspect them thoroughly in a bright light to ensure they have been cleaned to your expectation. 4. In case of problems insist to see the manager in charge of the laundry department (only he has the authority to make a decision) 5. Conduct your discussion and make your claim at the Service Desk in the Reception area. Refuse to go anywhere else until the matter has been dealt with to your satisfaction. 6. Dont allow the matter to be deferred to the next day, get it resolved there and then.
The comments express the personal opinions of actual Destinia clients who either filled out the questionnaire Destinia sent them following their stay at the lodging establishment or filled out an online questionnaire through our website. These opinions don"t necessarily represent those of Destinia. We will not publish any review that contains objectively false information, insults, degrading opinions or personal information regarding the client. We calculate the overall ratings by taking an average of the scores awarded on the completed questionnaires.
Frequently asked questions about Makkah
You can stay at Makkah starting at €103.37 per night. The price will vary depending on the dates and the demand.
No, Makkah doesn't have a pool.
You can check in at Makkah any time after 16:00 and check out any time before 11:30. Consult your Destinia agent for any specific concerns.
Yes, Makkah has parking facilities.
At Makkah, you'll have internet access through their free WiFi service.
Yes, Makkah is a family lodging establishment, suitable for you and your loved ones.
Yes, the facilities at Makkah include a restaurant.
Yes, Makkah has a business centre that's ideal for your meetings.