Hotel Fiesta Americana Hacienda San Antonio El Puente Cuernavaca
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Hotel Fiesta Americana Hacienda San Antonio El Puente Cuernavaca
This luxurious hotel is set in an impeccably well-preserved historic estate in the town of Xochitepec, just outside of Cuernavaca. Here visitors may take a step back in time in the enchanting gardens and browse the Hortensia Buenrostro Library, or head into Cuernavaca for impressive monuments, museums, churches, gardens and palaces.
The hotel's substantial and elegant rooms feature high ceilings, fine wood-carved furnishings and modern amenities. Guests can go for a swim in the sparkling outdoor pool, relax and rejuvenate in the spa, and savour traditional Mexican dishes al fresco in the picturesque gardens. Children will delight in the specially-designed kid's club entertainment programme, and business travellers can make use of the four versatile meeting rooms. Offering top-notch facilities for both business and leisure travel, this hotel is ideal for business travellers, families and couples alike.
Other names for Hotel Fiesta Americana Hacienda San Antonio El Puente Cuernavaca:
Conditions and services
General
- Check-in starts at: 15:00
- Check-out ends at: 13:00
- Wifi
- Internet
- Car park
- Air conditioning
- Reduced mobility access
- Non-smoker Rooms
- Pets not allowed
Reception services
- 24-hour front desk
- Cash dispenser
- Tour desk
Food and beverage
- Restaurant
- Bar
- Room service
Common areas
- Terrace
Shops
- Shops
Wellness
- Swimming pool
- Outdoor pool
- Spa
- Hot tub/jacuzzi
- Gym
What do guests think about this lodging establishment?
The accommodation received mixed reviews from guests. Some praised the beautiful gardens and buildings, friendly staff, and well-maintained premises. However, there were complaints about the lack of attention to detail and customer orientation from management. One guest was disappointed with the pet policy, as they were charged extra for their dog despite their email correspondence. Another guest mentioned issues with room allocation and cleanliness. The restaurant received positive feedback for the quality of the food, but some guests experienced slow service. On the positive side, the hotel was commended for its COVID-19 safety measures and the helpfulness of the staff. Overall, improvements in management and attention to customer satisfaction were suggested to enhance the hotel's success in the future.
Reviews
The comments express the personal opinions of actual Destinia clients who either filled out the questionnaire Destinia sent them following their stay at the lodging establishment or filled out an online questionnaire through our website. These opinions don"t necessarily represent those of Destinia. We will not publish any review that contains objectively false information, insults, degrading opinions or personal information regarding the client. We calculate the overall ratings by taking an average of the scores awarded on the completed questionnaires.
Frequently asked questions about Fiesta Americana Hacienda San Antonio El Puente Cuernavaca
Yes, Fiesta Americana Hacienda San Antonio El Puente Cuernavaca has a pool for you to swim in.
You can check in at Fiesta Americana Hacienda San Antonio El Puente Cuernavaca any time after 15:00 and check out any time before 13:00. Consult your Destinia agent for any specific concerns.
Yes, Fiesta Americana Hacienda San Antonio El Puente Cuernavaca has parking facilities.
At Fiesta Americana Hacienda San Antonio El Puente Cuernavaca, you'll have internet access through their free WiFi service.
Yes. If you're looking for a lodging establishment with sports faciities, Fiesta Americana Hacienda San Antonio El Puente Cuernavaca, has a gym where you can exercise.
Yes, the facilities at Fiesta Americana Hacienda San Antonio El Puente Cuernavaca include a restaurant.