Hotel Dorsett Kuala Lumpur
Where is the lodging establishment?
Features
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Hotel Dorsett Kuala Lumpur
Dorsett Kuala Lumpur is a 5-minute walk from Pavilion and KL Convention Centre. It offers free WiFi, a shared outdoor pool with children's pool and guests can enjoy meals at 2 of the in-house dining options.
Other names for Hotel Dorsett Kuala Lumpur:
Conditions and services
General
- Check-in starts at: 15:00
- Check-out ends at: 06:00
- Wifi
- Internet
- Car park
- Air conditioning
- Lift
- Reduced mobility access
- Non-smoker Rooms
- Non-smoking throughout
- Smoking area
- Pets not allowed
Reception services
- 24-hour front desk
- Luggage storage
- Safe
- Tour desk
- Valet parking
Food and beverage
- Restaurant
- Bar
- Room service
- Breakfast in the room
- Fruits
Business facilities
- Meeting rooms
Housekeeping service
- Daily maid service
- Laundry
Wellness
- Swimming pool
- Outdoor pool
- Kids' pool
- Gym
What do guests think about this lodging establishment?
The accommodation received mixed reviews from guests. Some praised its location and amenities, such as the gym, pool, and breakfast buffet. However, there were negative comments about the maintenance and cleanliness of the rooms, with reports of issues like rusty gym equipment, non-functioning phones, and missing towels. Several guests were disappointed with the service, including long check-in/out lines and unresponsive housekeeping. The behavior of some staff members, including security guards, was also criticized. Inconsistencies in room allocation and a lack of basic amenities like kitchen towels and utensils were mentioned. Overall, while some guests appreciated certain aspects of the accommodation, others experienced various issues and would not recommend staying there.
Reviews
The comments express the personal opinions of actual Destinia clients who either filled out the questionnaire Destinia sent them following their stay at the lodging establishment or filled out an online questionnaire through our website. These opinions don"t necessarily represent those of Destinia. We will not publish any review that contains objectively false information, insults, degrading opinions or personal information regarding the client. We calculate the overall ratings by taking an average of the scores awarded on the completed questionnaires.